Betty Black

    Shopping Bag is empty

    Returns

    In accordance with the Consumer Contracts Regulations, we allow 7 days from the date the item is received to change your mind on any of your purchases from this website. 

    The item(s) must be in unworn and brand new condition and must be returned with receipt and all original packaging. 

    To return an item, please email us at info@bettyblack.co.uk for return address and instructions.

    When we receive the item(s), we will inspect it to ensure everything is present and in its original condition to determine eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the return has been processed. Please allow up to a maximum of 14 days for the refund to be processed and your card or paypal account to be refunded to the full amount. Return shipping charges are non-refundable.

    Please Note, underwear cannot be returned for hygiene reasons. 

    If you have any questions about this policy then please contact us.